Help Scout

API configuration: helpscout-docs, helpscout-mailbox

Features

Feature	Status
Auth (Basic + OAuth)	✅
Syncs & Actions	✅
Nango Proxy	✅
Auto-pagination	🚫 (time to contribute: <1h)
API-specific rate limits	🚫 (time to contribute: <1h)

We can implement missing features in <48h, just ask for it in the community.

Getting started

Each user has a Help Scout Docs API key, which is used to authenticate the Docs API. For the Mailbox API, OAuth2 authentication is required.

• Help Scout Docs API
• Help Scout Mailbox create an OAuth2 application
• Help Scout Mailbox OAuth-related docs

Need help getting started? Get help in the community.

API gotchas

• For Help Scout Docs Basic Auth, you will need to pass your API key as the username and a dummy password like X as the password. Each API key is associated with a Help Scout user.
• For Help Scout Mailbox, access tokens expires after every 172800 seconds which is equivalent to 2 days, you can use nango.getConnection() to generate a new set of tokens.

Add Getting Started links and Gotchas by editing this page